Joo Casino Review

Joo Casino Logo

Nicole Goodwin - Main Author of the OnlinecasinosNZ site

Nicole Goodwin
Review publication date 07.09.2022
Review update time 18.10.2022

Joo Casino

4.6

Having been present in the Kiwi gaming market since 2018, Joo Casino is one of the most trusted online casino sites in New Zealand. Their experience and quality services are unquestionable. Throughout the years, they have served (and paid out) thousands of satisfied Kiwis, who just came there to enjoy gaming. In our Joo Casino review, we will tell you everything about the site. Keep reading to learn the most important details about Joo Casino bonuses, promotions, payment methods, mobile-friendliness, gambling licenses, customer service, and more.

Pokies Icon

Pokies

Live Icon

Live

Poker Icon

Poker

Roulette Icon

Roulette

Baccarat icon

Baccarat

Mobile Icon

Mobile

Bonus Icon

200% UP TO NZ$3,000

Welcome bonus divided into three parts welcomes new Kiwis players with simple wagering conditions and daily promotions

Casino Games

4.5

Bonus Offers

4.0

Payment Options

4.5

Software vendors

5.0

Protection and Security

5.0

Mobile Features

4.5

Screenshot gallery of Joo Casino


Joo Casino Basic Info

Casino Name

Joo Casino

Website

www.joocasino.com

Date of foundation

2018

License

Curacao eGaming Authority

License Number

8048 / JAZ2020 – 013

Company

Dama N.V.

Company’s License

152125

Promotions

  • Welcome Package
  • Monday Reload Bonus
  • Wednesday Reload Bonus
  • High Roller Reload Bonus

Casino games

Slots, Bonus Buy, Live Casino, Table Games, Mystery Drops, Aviator, Game-Features

Number of games

2,000+

Software Providers

Joo Casino features more than 90 software providers. Here is our Top 10:
Evolution Gaming, NetEnt, Ainsworth, Wazdan, Yggdrasil, Quickspin, Pragmatic Play, Playtech, iSoftBet, ELK Studios

Banking Methods

VISA, MasterCard, Maestro, Skrill, Neteller, EcoPayz, Neosurf, iDebit, Interac, MiFinity, MuchBetter, payforfun, AstroPay, Pay retailers, Flexepin, Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Dogecoin, Tether

Minimum Deposit

NZD 20

Minimum Withdrawal

NZD 30

Withdrawal Speed

Instant or up to 5 business days, depending on the payment method

Languages

English (NZ, GB, AU, CA), Russian, German, Finnish, Polish, Spanish, Portuguese (PT, BR), Japanese, Norwegian, French (CA)

Currencies Supported

NZD, EUR, USD, NOK, RUB, CAD, PLN, JPY, AUD, BRL, THB, PHP, BTC, ETH, LTC, BCH, DOG

Restricted Countries

Albania, Angola, Barbados, Belgium, Burkina Faso, Cayman Islands, Central African Republic, Congo, Curacao, Côte d’Ivoire, Dutch West Indies, Eritrea, Ethiopia, France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia), Gibraltar, Greece, Haiti, Hungary, Iraq, Islamic Republic of Iran, Israel, Jamaica, Jersey, North Korea, Lebanon, Liberia, Libya, Lithuania, Mali, Mauritius, Mayotte, Myanmar, Nicaragua, Pakistan, Panama, Rwanda, Sierra Leone, Somalia, South Sudan, Spain, Sudan, Syrian Arab Republic, Uganda, Yemen, Zimbabwe, the Netherlands, the United Kingdom, the United States of America

Compatible Devices

PC, tablet, mobile

Customer Support

FAQ, Contact Form, E-mail, Live Chat


Joo Casino Licenses, Owners & Safety Measures

Joo Casino is one of the safest online casino sites in New Zealand. Kiwi players have been taking advantage of their services since 2018. During their many years of presence in the Kiwi iGaming market, they have paid out thousands of lucky players. If they were unworthy of Kiwis’ trust, they would not have survived so many years in the New Zealand gaming industry.

Naturally, there is actual proof of all of this as well. First of all, Joo Casino runs under the supervision of the Curacao eGaming Authority, as they own a valid gambling license registered there. In addition, the site makes sure that its customers’ data and privacy are as safe as possible. Hence, the site uses the most advanced Secure Socket Layer (SSL) encryption technology.

Introducing the Joo Casino website - license information

Advantages and Disadvantages

Advantages
Welcome Bonus on your First Three Deposits
Weekly Reload Bonuses
More than 2,000 online casino games for Kiwis
Rewarding VIP Program
Great banking opportunities
Safe casino site in New Zealand since 2018
Disadvantages
No roulette games under Table Games
Customer Support unavailable via phone

Joo Casino registration form - track registration instructions

How to Register at Joo Casino in a Few Simple Steps

Kiwi players must register a new account if they wish to play online pokies and casino games for real money. Here is the step-by-step process on how to register your new Joo Casino account:

  1. Step 1 – Open your web browser.
  2. Step 2 – Go to the official Joo Casino site.
  3. Step 3 – Click on the green “Sign up” button in the top right corner.
  4. Step 4 – Add your E-mail address.
  5. Step 5 – Click “Next.”
  6. Step 6 – Set your password.
  7. Step 7 – Add your First Name and your Last Name.
  8. Step 8 – Add your Date of Birth and your Gender.
  9. Step 9 – Set the currency that you wish to use.
  10. Step 10 – Add your address.
  11. Step 11 – Add your phone number.
  12. Step 12 – Accept the Privacy Policy and the Terms and Conditions.
  13. Step 13 – Click “Sign Up.”
  14. Step 14 – Open your email – check the Spam folder if you can’t find a new letter.
  15. Step 15 – Confirm your account registration by clicking the “Verify account” button.

Please note that you must be an adult if you wish to open a Joo Casino account – so you must be at age of at least 18 years. In addition, you must not be a resident in any of the Restricted Countries. You can see the full list of such territories in this Joo Casino review. Kiwi players who reside in New Zealand can legally and rightfully join the site.


Joo Casino Login

When you created your account, it’s natural that you want to come back and play later on as well. For that, you need to know how to log in to your new Joo Casino account. Here is how:

  1. Go to Joo Casino official website.
  2. Click on the “Sign in” button at the top right corner.
  3. Add your email address.
  4. Add your password.
  5. Click the yellow “Sign in” button at the bottom.

Joo Casino authorization form - step-by-step instructions

Joo Casino password recovery form - how to regain access to your account

You’re about to log in, but you forgot your login details? Don’t worry, Joo Casino login won’t be a problem, because you can simply reset your password in a few easy steps. Just follow these instructions:

  1. Go to the official Joo Casino site.
  2. Click “Sign in.”
  3. Click on the “Forgot your password?” question.
  4. Add your email address.
  5. Click the yellow “reset password” button.
  6. Upon your email.
  7. Follow the instructions and reset your password.
  8. Log in with your new details.

How to Start Gambling at Joo Casino New Zealand

If you reached this point, you probably already registered your new account and are ready to start winning some real money. Here is how you start gambling on your favourite pokies at Joo Casino New Zealand:

Joo Casino gambling - how to start playing for New Zealand players

  1. 1

    Log in to your new account.

  2. 2

    Make your first deposit at the site.

  3. 3

    Claim your Welcome Bonus.

  4. 4

    Go to the Joo Casino lobby.

  5. 5

    Decide which casino game type you wish to play.

  6. 6

    Select the casino game you want to play.

  7. 7

    Click on the play button.

  8. 8

    Start playing.


Bonus offers from Joo Casino - gifts to Kiwis players

Joo Casino Bonuses and Promotions

Kiwi players deserve the best Joo Casino bonus offers. Luckily, the site knows players enjoy the best bonuses and promotions. Hence, we collected the best Joo Casino promotions that are available for all new and existing customers as well.

Bonuses Description

First Deposit Bonus

100% Match Bonus up to NZD 1,000 + 50 Free Spins

Second Deposit Bonus

50% Match Bonus up to NZD 1,000 + 50 Free Spins

Third Deposit Bonus

50% Match Bonus up to NZD 1,000 + 100 Free Spins

Weekly Reload Bonuses

Up to 50% in Match Bonuses + Free Spins Every Week

Weekly Booster Bonuses

Comp Point Multipliers Every Week

  • First Deposit Bonus Icon

    First Deposit Bonus – 100% up to NZD 1,000 + Wolf Treasure Free Spins

    New players get to double their first deposit thanks to the 100% Joo Casino first deposit bonus. This way, the max bonus amount you can claim is NZD 1,000. You must make a deposit of at least NZD 30 in order to participate. Please note that the bonus includes a 50-times wagering requirement. Apart from your bonus money up to NZD 1,000, you get 500 spins as well. The applying slot is either Wolf Treasure by IG Tech or Book of Cats by BGaming, depending on your residence. Full Terms and Conditions apply, make sure to check them.

  • Second Deposit Bonus Icon

    Second Deposit Bonus – 50% up to NZD 1,000 + 50 Free Spins

    New players can enjoy a second deposit bonus as part of their welcome package. In this offer, you get 50% extra upon your deposit amount. You can collect yet another NZD 1,000 thanks to this offer. Minimum depositing requirement: NZD 30. Wagering requirement: 50×. You can also get 50 free spins for Wolf Treasure (by IG Tech) or Book of Cats (by BGaming). Full T&Cs apply.

  • Third Deposit Bonus Icon

    Third Deposit Bonus – 50% up to NZD 1,000 + 50 Free Spins

    The last part of your Welcome Package. Unfortunately, none of these offers include a Joo Casino no deposit bonus, but your total welcome package is worth up to NZD 1,000, as your third match bonus is also 50% up to NZD 1,000. In addition, you get 50 free spins as well, again, for Wolf Treasure or Book of Cats. You face a 50-time wagering requirement on this offer, too. Full Joo Casino bonus Terms and Conditions apply.

  • Weekly Reload Bonuses Icon

    Weekly Reload Bonuses – Claim Extra Cash Several Times a Week

    Monday, Fun Day, right? Right, especially if you use the Joo Casino deposit bonus code MONDAY, because it gives 50% extra up to NZD 300 every Monday. Make a deposit on Wednesdays as well, and get up to 170 free spins. The bonus code is WEDNESDAY. On Fridays, you can also win reload bonus free spins, and cash comes your way on Saturdays: 40% up to NZD 400 + 40 free spins every Saturday. Your casino bonus code is SATURDAY. Use these while depositing and claiming all your bonuses. Full T&Cs apply!

  • Weekly Booster Bonuses Icon

    Weekly Booster Bonuses – Multiply Your Comp Points Every Week

    Tuesdays, Thursdays and Sundays are all about your comp points. Move up the VIP ladder by making deposits on these days. You get much more points that way because you collect twice as much on Tuesdays. However, your multiplier is x3 on Thursdays and x4 on Sundays. The minimum deposit is NZD 50 this time, and of course, as always, full terms and conditions apply.


Joo Casino Games

In total, there are more than 2,000 Joo Casino pokies and games waiting for you to play. It’s a huge selection of online casino games. We tried to pick a few to see how fun it is to play here. Here is how we started:

  1. We logged in to our Joo Casino account.
  2. We went to the Joo Casino game lobby.
  3. We filtered based on game type (e.g.: Mystery Drops).
  4. We selected the game we wanted to play: Lotus Charm: Hold and Win Extra Wilds.
  5. We clicked the Play button.

Joo Casino gambling categories for Kiwi players

Game Evaluation at Joo Casino - Game Analysis for New Zealand Players

That’s how we started gambling at Joo Casino. Luckily, the game loaded fast and it allowed us to win some pocket money. Even apart from our winnings, we had fun playing here, it was entertaining, the graphics were beautiful, and the sounds were relaxing, which helped us focus on finding the paylines.

Based on our experience, we rated Joo casino games and pokies 4.5 out of 5 stars. They have a great gaming portfolio with tons of available online casino games. They all load fast and have entertaining gameplay.

Name Number of games Most Played Games

Slots

1,000+

  • Sun of Egypt 3
  • Gates of Olympus
  • Elvis Frog in Vegas
  • Luxor Gold: Hold and Win
  • Zillard King

Bonus Buy

600+

  • Joker Stoker
  • Space Wars 2 Powerpoints
  • Double Rainbow
  • Euphoria
  • Money Train 2

Live Casino

550+

  • Sweet Bonanza Candy Land
  • Crazy Time
  • XXXTreme Lightning Roulette
  • ONE Blackjack
  • Mega Roulette

Table Games

150+

  • Fire Blaze Scratch
  • First Person Blackjack
  • First Person Lightning Roulette
  • Casino Hold’em
  • VIP Diamond

Scratch cards

35+

  • Chaos Crew Scratch
  • Football Scratch
  • Happy Scratch
  • Cash Scratch
  • Lucky Scratch

BTC Games

700+

  • Gates of Olympus
  • Book of the Fallen
  • Lucky Lady Chance
  • Rich Wilde and the Book of Dead
  • Big Wild Buffalo

Hold and Win

45+

  • Dragon Pearls: Hold and Win
  • Buffalo Power: Hold and Win
  • Lion Gems Hold and win
  • Wolf Powewr Hold and Win
  • Hit the Gold! Hold and Win

Megaways

100+

  • Big Bass Bonanza Megaways
  • Buffalo Blitz Megaways
  • The Dog House Megaways
  • Aztec Magic Megaways
  • Gonzo’s Quest Megaways

In addition to the more than 2,000 online casino games, you can also play the Aviator competition. It is similar to the VIP system. The points is to find out who the best pilot is. For this, there are 6 levels:

  • Cadet,
  • Junior Pilot,
  • Second Pilot,
  • First Pilot,
  • Captain,
  • Commander.

Aviator competition for Joo Casino players

Aviator tournament prizes at Joo Casino

There are several Flight Challenges you need to participate in. Collect your points and move your way up the ladder towards the Commander position. The best pilot wins €1,500 in cash, so it’s worth competing. The second prize is €1,000, while the bronze medallist wins €800.

Then there are the Tournaments as well. Here you can choose whichever slot tourney you want to join. Would you like to win free spins or cash prizes? It’s up to you, there are always several tournaments available for all Joo Casino players. Pick your favourite, play, and win real money!


Demo Mode – Free Joo Casino for Kiwis

Would you like to practice your favourite online pokies for Kiwis without making any actual investments? Don’t worry, you can easily do so at Joo Casino, as playing for fun is available. Follow these steps below to find out how to:

Playing gambling in demo mode at Joo Casino

  1. 1

    Access the official Joo Casino website.

  2. 2

    Log in to your account.

  3. 3

    Go to the Joo Casino lobby.

  4. 4

    Filter based on which game type you wish to play.

  5. 5

    Select the game you wish to play.

  6. 6

    Bring the cursor to the game icon.

  7. 7

    Click the “demo” button.


Live gambling at Joo Casino - roulette, poker and baccarat

Joo Live Casino

Joo Casino features more than 550 live dealer games, which is quite a nice selection. Here, you can play live baccarat, blackjack, poker, slots, sic bo, dragon tiger, craps, rummy, and other games of all types.

Games Providers Number of games

Blackjack

  • Evolution Gaming
  • Pragmatic Play
  • Lucky Streak
  • Playtech
  • OneTouch

300+

Baccarat

  • Evolution Gaming
  • Lucky Streak
  • Provision Gaming
  • Pragmatic Play
  • Playtech

80+

Roulette

  • Evolution Gaming
  • Pragmatic Play
  • Lucky Streak
  • Playtech
  • Atmosfera
  • PIPA

100+

Poker

  • Vivo Gaming
  • Evolution Gaming
  • Quickfire
  • Playtech
  • TVBET

15+

Others

  • Evolution Gaming
  • Quickfire
  • Playtech
  • Vivo Gaming
  • Atmosfera
  • Lucky Streak
  • Pragmatic Play
  • OneTouch

100+

We are huge fans of table games, so naturally we did try several kinds of poker and blackjack games at Joo Live Casino. Luckily, all of these games loaded fast. The dealers were kind and helpful, but super professional at the same time. Playing here met our expectations, the live dealer games represent the highest quality we have seen so far.


Joo Casino VIP Program – Loyalty is Worth it

The Joo Casino VIP Program is a fun adventure where all customers can participate. It’s a 6-tier VIP system, divided into 25 levels. When you reach LVL 25, you get the main loyalty prize, which is NZD 75,000 cash bonus plus 5,000 free spins. Till then, you can get weekly cashback bonuses.

Joo Casino presents its loyalty program for Kiwis players

Title Level Weekly Cashback Bonuses Comp Points to Reach Level

Starter

LVL 1

None

0

Oceal Floor

LVL 8

5%

2,500

Rainbow Reef

LVL 12

6%

10,000

Shipwreck Treasure

LVL 16

8%

32,000

Mysterious Ruins

LVL 20

10%

75,000

Mermaids Grotto

LVL 24

15%

400,000

Joo Casino VIP status level - information and loyalty system

All customers participate in Joo Casino VIP games as soon as they sign up for a new account. It’s divided into seasons. A VIP season lasts 3 months. Every time you wager NZD 7,50, you earn 1 comp point. The more comp points you earn, the higher your rank will be and the better prizes you get. Reach LVL 24 for a weekly 15% cashback bonus and thousands of Dollars as well as free spins. Full Terms and Conditions apply.


Software Providers at Joo Casino

There are 99 software providers creating gaming content for Joo Casino. They supply Joo Casino’s gaming content of over 2,000 online casino games, pokies, live dealer games, jackpot slots and more. Here is how they are divided:

Gambling providers working with Joo Casino - a list of providers

Software Provider Number of Slots

1 spin 4 win

10+

1×2 Gaming

50+

4 the player

10+

7 mojos

10+

Ainsworth

100+

Absolute Live Gaming

10+

Big Time Gaming

50+

Blue Guru Games

10+

Boomerang Studios

50+

Booming Games

50+

Amusnet Interactive

10+

Electric Elephant

10+

ELK Studios

25+

Endorphina

50+

Evolution Gaming

100+

Booongo

25+

Betsoft Gaming

75+

Caleta

10+

Candlebets

10+

Casino Technology

25+

Evoplay Entertainment

50+

Fantasma

10+

Fazi

100+

Felix Gaming

10+

Four Leaf Gaming

10+

Fugaso

50+

Gamebeat

10+

GamesLab

10+

Games Inc

10+

Gamevy

25+

Gamomat

25+

Gamzix

10+

Givme

10+

Golden Hero

10+

Golden Rock

10+

Green Jade

10+

Hacksaw

10+

Habanero

25+

High 5 Games

10+

Holle Games

10+

Igrosoft

10+

Iron Dog Studio

50+

iSoftBet

100+

Jade Rabbit

25+

Kalamba

50+

Leander

10+

Live Slots

10+

Lucky

10+

Lucky Streak

50+

Mancala Gaming

50+

Mascot

10+

Maxwingaming

10+

Mr Slotty

25+

Net Entertainment

100+

NetGame

10+

No Limit

25+

Northern Lights

10+

Nucleus Gaming

10+

OneTouch

10+

Onlyplay

10+

Oryx

25+

Petersons

25+

PG Soft

25+

PIPA

10+

Platipus

10+

Playson

50+

Playtech

100+

Pragmatic Play

150+

Pragmatic Play Live

50+

Print Studios

10+

Provision Gaming

10+

Push Gaming

50+

Quickfire

100+

Quickspin

100+

Reel Play

10+

Red Tiger Gaming

25+

Relax Gaming

50+

Retro Gaming

10+

Revolver

25+

Silverback

10+

SmartSoft

10+

Spearhead

10+

Spinomenal

25+

Spribe

10+

Sthlmgaming

10+

Swintt

10+

Thunderkick

25+

Tom Horn Gaming

25+

TrueLab

10+

TVBET

10+

Vivo Gaming

50+

Wazdan

100+

Yggdrasil

100+

Zillion

10+


Joo Casino Mobile – How to Play Pokies on the Go

Joo Casino Mobile games are available so you can play here from all devices and operating systems. It’s mainly thanks to the 100% responsive design, which allows PC, laptop, tablet and mobile users to access the site. The design will automatically fit your screen. Hence, you can play from Windows, MAC, iOS, Android, or whichever operating system you use. Follow these steps to start mobile gambling at Joo Casino:

  1. Open your mobile browser.
  2. Navigate yourself to the Joo Casino official mobile site.
  3. Log in to your account.
  4. Go to Joo Casino games lobby.
  5. Select the game you wish to play.
  6. Click the Play button.

Playing at Joo Casino via mobile devices

Installing the Joo Casino PWA app on your mobile device

When you access the mobile site, it will instantly ask you if you want to install the PWA app. You will see this question at the bottom of the page. Just click yes, and Joo Casino will be there on your Home Screen. From then on, you can access the mobile site with just one tap.

Naturally, we also tried Joo Mobile Casino. We played a few mobile pokies. The games load fast, the design is beautiful, and the mobile gaming content is quite impressive as well. We rated Joo Casino mobile version 4.5 out of 5 stars because we did lack an actual app, which would make things smoother.


Banking Methods – How to Handle Joo Casino Payments

Before registering a new account, you need to be aware of the Joo Casino payment methods that are at hand. Check out these two tables below to find all the relevant information about Joo Casino depositing as well as withdrawals.

Cash transactions at Joo Casino for New Zealand residents

Deposit Methods Fee Time Min Max

VISA

Free

Instant

NZD 20

NZD 4,000

MasterCard

Free

Instant

NZD 20

NZD 4,000

Maestro

Free

Instant

NZD 20

NZD 4,000

Skrill

Free

Instant

NZD 20

NZD 4,000

Neteller

Free

Instant

NZD 30

NZD 6,000

EcoPayz

Free

Instant

NZD 30

NZD 6,000

Neosurf

Free

Instant

NZD 20

NZD 4,000

MiFinity

Free

Instant

NZD 30

NZD 6,000

Bitcoin

Free

Instant

BTC 0.0001

Unlimited

Ethereum

Free

Instant

ETH 0.01

Unlimited

Litecoin

Free

Instant

LTC 0.01

Unlimited

Bitcoin Cash

Free

Instant

BCH 0.001

Unlimited

Dogecoin

Free

Instant

DOGE 1

Unlimited

Cardano

Free

Instant

ADA 1

Unlimited

Tether

Free

Instant

USDT 0.01

Unlimited

Withdrawal Methods Fee Time Min Max

VISA

Free

1-3 business days

NZD 30

NZD 4,000

MasterCard

Free

1-3 business days

NZD 30

NZD 4,000

Bank Transfer

Free

3-10 business days

NZD 500

NZD 6,000

Skrill

Free

Instant

NZD 30

NZD 4,000

Neteller

Free

Instant

NZD 30

NZD 4,000

EcoPayz

Free

Instant

NZD 30

NZD 4,000

iDebit

Free

Instant

NZD 30

NZD 4,000

InstaDebit

Free

Instant

NZD 30

NZD 4,000

MiFinity

Free

Instant

NZD 30

NZD 4,000

MuchBetter

Free

Instant

NZD 30

NZD 4,000

payforfun

Free

Instant

NZD 30

NZD 4,000

AstroPay

Free

Instant

NZD 30

NZD 4,000

Pay Retailers

Free

Instant

NZD 30

NZD 4,000

Interac

Free

Instant

NZD 30

NZD 4,000

Bitcoin

Free

Instant

NZD 30

NZD 4,000

Ethereum

Free

Instant

NZD 30

NZD 4,000

Litecoin

Free

Instant

NZD 30

NZD 4,000

Bitcoin Cash

Free

Instant

NZD 30

NZD 4,000

Dogecoin

Free

Instant

NZD 30

NZD 4,000

Tether

Free

Instant

NZD 30

NZD 4,000

How to Deposit Money

To play pokies for real money, Kiwi players must make a deposit first. Here is how you make a deposit at Joo Casino:

Joo Casino player account replenishment - step-by-step instructions

  1. 1

    Step 1 – Log in to your Joo Casino account.

  2. 2

    Step 2 – Click on the green Deposit button in the top right corner.

  3. 3

    Step 3 – Select the deposit method you wish to use.

  4. 4

    Step 4 – Read the QR code for crypto deposits or add your banking details for other methods.

  5. 5

    Step 5 – Add how much money you want to deposit.

  6. 6

    Step 6 – Click the green “Deposit” button at the bottom.


We have deposited via Bitcoin as well as a MasterCard debit card. The whole procedure lasted about 15 seconds, and our money arrived instantly. The site didn’t charge any extra money. We managed to deposit without any issues whatsoever.

Withdrawing money from Joo Casino for a user from New Zealand

How to Withdraw Money

When you win real money playing Joo Casino pokies, that’s only half the success. You also need to cash it out. Here is how you do it:

  1. 1

    Step 1 – Log in to your account at Joo Casino.

  2. 2

    Step 2 – Click on your profile icon in the top right corner.

  3. 3

    Step 3 – Click “Withdraw.”

  4. 4

    Step 4 – Select the payment method that you wish to use.

  5. 5

    Step 5 – Add how much money you want to transfer from your Joo account.

  6. 6

    Step 6 – Add your address.

  7. 7

    Step 7 – Click the green “Withdraw” button at the bottom.


Please note that only verified customers can withdraw funds from Joo Casino. So, we verified our account and requested a withdrawal via Bitcoin. It happened instantly, which was surprisingly fast. Making the cashout request was easy and fast.


Security and Fair Play – Is Joo Casino Legit and Fair?

Joo Casino is one of the legit and trustworthy online casino sites in New Zealand. Kiwi players should feel safe here. The site is protected with the most advanced Secure Socket Layer (SSL) encryption technology. Kiwis are also protected by the valid gambling license registered at the Curacao eGaming Authority.

Joo Casino website security methods - license and trustworthiness


Joo Casino user support - how to contact an agent

Joo Casino Technical Support

Joo Casino Customer Service is available via a contact form, email, and a live chat. Unfortunately, we cannot give them a call as of today, but the other forms of communication are more efficient anyways. In addition, there is a detailed FAQ section as well, with lots of useful pieces of information.

Contacts

Email [email protected]

24/7

Live Chat Available on a site

24/7

FAQ Located on a site

24/7

We’ve also tried to reach out to customer service, to check what quality services they provide. Luckily, they answered all our questions in a kind manner. In addition, they did so within a few minutes only. Their expertise is unquestionable – we did test if they can guide us through the payments, the VIP system of the site, the licenses, and they did help us find all the information that we needed.

Online communication with Joo Casino technical support through the website


The final conclusion about Joo Casino for residents of New Zealand

Conclusion and Final Verdict

Joo Casino has been serving Kiwi players since 2018. It’s one of the most trusted online casino sites in New Zealand, and it is so for a good reason. The site runs under the supervision of the Curacao eGaming Authority and there are many important safety measures in the act.

Overall, we were highly satisfied with the site’s services, as you can see from our ratings as well. The safety and security and the software providers are the strongest points of the site – those are the aspects we gave them the best ratings. There is room for improvement when it comes to Joo Casino bonuses – although the welcome package is quite rewarding. Overall, Kiwi players definitely need to give Joo Casino a chance, it’s worth it.



Popular Questions about Joo Casino in New Zealand

Is Joo Casino Safe?

Yes, Joo Casino is one of the safe Kiwi online casinos. They have a valid gambling license by the Curacao eGaming Authority and they take several safety measures to protect players’ data and privacy. It’s a 100% safe New Zealand online casino, accepting Kiwi gamblers since 2018.

What Type of Games does Casino Joo Provide?

You can find more than 2,000 online casino games on this site. These include pokies, live dealer games, Bonus Buy games, table games, Aviator games, and Mystery Drops as well.

Can I Play for Free at Joo NZ Casino?

Yes, indeed, you can. Just go to the Joo Casino games pages, select the game type you want to play, pick the game you want to practice on, but instead of the play button, you need to click the demo button. That way, you can play pokies for fun.

How do I Verify My Joo Casino Account?

After registering, you receive an email. Open it. You will find the verification link in that very letter. Either click the button or copy the link and your account will be verified instantly.

How do I Verify My Identity?

Log in to your Joo Casino account, go to your Profile icon, and click “My account.” Under Profile, go to Verification in the top menu bar. Upload documents about your Identity, Address, and Payment. Then verify your phone number. You will not be able to request a withdrawal until you finish with this procedure.

Who Can Play at Joo Casino?

Anybody over the age of 18 years is free to join Joo Casino. Nevertheless, there are certain restrictions – for example, based on where you live. If you reside in any of the restricted countries, then you will not be able to open a new Joo Casino account. You can check the full list of restricted countries at the top of this very Joo Casino review.

I Can’t Remember My Joo Casino Username. How can I Retrieve it?

Yes, naturally, you can. However, there is no automatic solution to this issue, as it’s a unique problem in each case. Hence, you need to contact customer service if this happens. They will verify your identity and then you can retrieve your username from them.

Can I Have More than One Account at Joo Casino Online?

No, that is not possible. It is clearly stated in the Terms and Conditions of the site that there can be only one account per one person, family and household. This is the way how Joo Casino can make sure that one player only gets one welcome bonus, and they cannot take unfair advantage of the system.

When Are Joo Casino Bonuses Valid?

Joo Casino bonuses have a relatively short validity time. They expire in 7 days, which is, let’s be honest, shorter than the average casino bonus terms. They usually last up to 30 days, so the 7 is not a very generous offer – especially combined with the 50 times wagering requirements.

How do I Withdraw My Money at Joo Casino NZ?

You log in to your account and verify yourself. Then you go to your Wallet and click Withdrawal. Select the payment method and add how much money you want to withdraw from your Joo account. Add your banking details and click Withdraw. Then all you need to do is wait for your money to arrive.

Can I Play on MAC at Joo Online Casino?

Yes. Luckily, Joo Casino has a responsive design, hence, you can access the site without a problem using any device (PC, Laptop, tablet, smartphone), operating system (Windows, MAC, iOS, Android) or web browser (Chrome, Safari, Opera, Edge).